Help Center

We always accept sample order before large bulk one to rest assure customers’ concerns. Giselle Hair is the company starts with personal experience to a group of hair lovers. We are located in Guangzhou, another hair supply chain in China. Our products are made from the best China hair factories. We keep every production step’s field work for your checking. Our satisfied customers’ testimonials speak volumes. We’re open to video calls so you can see our hair samples at our Giselle Hair office.

We specialize in an array of hair products such as wigs, weft hair, closures, frontals, tape-ins, and clip-ins extensions, all crafted from premium hair. Moreover, we also offer synthetic hair product line. Our offerings come in a diversity of textures, lengths, and colors to match your style.

For human hair product line, the answer is yes.  All of our products are 100% raw human hair and not mixed with synthetic hair. So they are all high quality and long-lasting. 

We deliver worldwide. Normally we will choose the cost-effective shipping method for clients. You can choose from standard or expedited shipping based on your preference. The shipping costs and delivery timeframes will depend on your location.

Production takes approximately 7-12 business days if items have no in stock, and 3-7 days via FedEx/UPS/DHL.

Regrettably, we don’t accept PayPal due to past incidents of fraud amounting to $50000. As an alternative, we accept Western Union, Visa/MasterCard, and bank transfers.

Giselle Hair Vendor offers a 7-day return and exchange policy. If the product you received has the quality problem,  you can return or exchange it within 7 days of receiving it.

For optimal care, gently wash with a mild shampoo and conditioner, avoid harsh chemicals and heat, detangle carefully, and deep condition weekly.

Our knowledgeable team is ready to assist. Simply share your preferences and lifestyle with us, and we will provide personalized recommendations to help you choose the perfect hair texture.